Customer Support

Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A popup will show up. It contains detailed info about all the operations that you can carry out on that particular page. Each popup opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of instructional videos demonstrating how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you searching for, have a peek at our comprehensive Frequently Asked Questions database, which contains questions asked by real persons and provides real solutions. We frequently "revamp" our FAQ database with new entries in order to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of technical support engineers available 24-7 and eager to assist you with any question. Each trouble ticket you open will be replied to within 1 hour (the average response time is about twenty mins), so you will never have to wait a long time to get your question answered.